Privacy Policy

Introduction

Alexandra Sperrazza LLC ("Company," "we," "us," or "our") operates alexandrasperrazza.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit or use the Site or engage with our services. By accessing the Site, you agree to the practices described in this Policy.

If you are located in the European Union or European Economic Area, additional rights under the General Data Protection Regulation ("GDPR") apply to you and are described below. If you are a California resident, rights under the California Consumer Privacy Act ("CCPA") also apply.

1. Information We Collect

We may collect the following categories of information:

a. Contact Details

We collect personal identifiers such as your name, company name, and email address when you reach out to us, submit a form, or engage with our services.

Purpose: To communicate with you about our services and respond to your requests.

Legal basis (GDPR): Legitimate interests and/or contract performance.

b. Usage Data

When you visit the Site, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.

Purpose: To improve our services, analyze Site performance, and ensure website functionality.

Legal basis (GDPR): Legitimate interests.

c. User Input

We collect content you actively provide, such as feedback, emails, or information submitted through forms on the Site.

Purpose: To respond to your inquiries and deliver our services effectively.

Legal basis (GDPR): Legitimate interests and/or contract performance.

d. Optional Marketing Preferences

With your explicit opt-in consent, we may collect your preferences regarding newsletters or promotional content.

Purpose: To send marketing communications only when you have expressly requested them.

Legal basis (GDPR): Consent. You may withdraw consent at any time.

e. Order Information

When you make or attempt to make a purchase through the Site, we collect information necessary to process your transaction, including:

  • Name

  • Billing address and shipping address

  • Payment information (including credit card numbers, processed securely by our payment processor)

  • Email address

  • Phone number

Purpose: To process transactions, fulfill orders, and manage your account.

Legal basis (GDPR): Contract performance.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Site and our services.

  • Communicate with you about your inquiries, orders, or service-related matters.

  • Process transactions and send related information, including purchase confirmations and invoices.

  • Send promotional communications only when you have opted in, and only for as long as you remain subscribed.

  • Analyze Site usage to improve functionality and user experience.

  • Comply with legal obligations and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the Site or conducting our business, under confidentiality agreements and only to the extent necessary. These may include:

  • Payment processors (to handle purchase transactions securely).

  • Email and communication platforms (to deliver messages you have requested).

  • Analytics providers (to help us understand Site usage).

  • Legal or regulatory authorities (when required by applicable law).

We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser. Please note that disabling certain cookies may affect Site functionality.

Where required by law (e.g., under GDPR), we will obtain your consent before placing non-essential cookies.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment card data is handled by our third-party payment processor and is not stored on our servers.

7. Your Rights

a. GDPR Rights (EU/EEA Residents)

If you are located in the EU or EEA, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Request erasure of your data ("right to be forgotten"), subject to applicable exceptions.

  • Restrict or object to our processing of your data.

  • Data portability (receive your data in a structured, machine-readable format).

  • Withdraw consent at any time where processing is based on consent.

  • Lodge a complaint with your local data protection authority.

b. CCPA Rights (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share.

  • Delete personal information we have collected about you (subject to certain exceptions).

  • Opt out of the sale of your personal information. We do not sell personal information.

  • Non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us. We will respond within the timeframe required by applicable law.

8. Marketing Opt-Out

If you have opted in to receive marketing communications, you may opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us. We will honor your request promptly. Opting out does not affect transactional communications related to your account or purchases.

9. Children's Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other countries. Where required by GDPR, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) before transferring personal data across borders.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us here.